Transforming Contingent Workforce Management in Healthcare
How a leading healthcare organization achieved $12.5M+ in savings while integrating 70+ suppliers and maintaining 9/10 client satisfaction.
Project Scope
70+
Suppliers to Integrate
2
Phase Implementation
100%
Supplier Adoption Required
The Challenge
Pain Points Identified
- Rapid expansion and acquisitions driving a surge in non-employee usage
- Lack of tracking across the workforce
- Inefficient invoicing processes and hidden costs in various accounts
- Escalating labor rates tied to unclear or inconsistent job descriptions
- Limited visibility into headcount, spend, and supplier performance
- Need to balance legacy supplier relationships with new sourcing demands
Our Solution
Strategic Approach
nextSource designed a phased MSP approach tailored to the client's change readiness. Phase One focused on program adoption, incumbent supplier integration, increased talent access, improved compliance, and greater spend visibility. Phase Two expanded scope to cover all contingent workforce spend, leveraging the client's strong employer brand and building cost-effective talent pipelines for critical skill areas.
Key Results Achieved
$12.5M+
In Savings and Cost Avoidance
100%
Supplier Adoption Success
9/10
Consistent Client Satisfaction Score
Complete
End-to-End Program Visibility
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