Seamless Transition to a Contingent Workforce Program

How a financial services company transformed workforce management across 566+ locations without a single day of business disruption

Close up of employees writing on paper

Project Scope

21

Suppliers to Coordinate

566+

Work Locations Nationwide

11

Week Timeline Given

33

Active Locations to Transition

The Challenge

Pain Points Identified

  • Outdated contingent workforce program lacking robust reporting and transparency
  • Limited account management capabilities leading to inefficiencies
  • Inconsistent customer service and supplier alignment across hundreds of locations
  • High-risk, short timeline for implementing a new MSP/VMS solution
  • Risk of business disruption if suppliers were not contracted in time

Our Solution

Strategic Approach

nextSource deployed a phased implementation strategy designed to meet the urgent timeline without sacrificing quality. We built a customized requisition workflow aligned with budgets and business unit needs, held early engagement calls with managers and suppliers, and worked closely with all 21 staffing partners through our Supplier Partnership Office to incorporate new MSA terms and ensure seamless continuity.

Key Results Achieved

Three

Week Contract Finalization Window

100%

Supplier Onboarding Success Rate

Zero

Business Disruption Incidents

Day 1

Seamless Go-Live Success

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